Dear Valued Customer,

We understand and share your concern about privacy. We want to assure you that www.X10-store.com respects your privacy. www.X10-store.com does not sell, rent, or loan any personally identifiable information regarding its customers to any third party. We do collect passive information on products browsed via log files and we analyze this information in aggregate to ensure our site is merchandised in a manner that adds the most convenience and value to our customers. When an order is placed, we collect basic information including your name, home address, phone, and email address. We use this information to confirm your order and to respond to any questions you may have. Where required, we also share this information with certain intermediaries (UPS, Fedex) strictly to process and ship your order.

Please see below for complete details:


Privacy and Security Statement


Our Commitment
As part of our commitment to you, our customers, we have published below our privacy and security policies. We use the information we collect about you to process orders and to provide a more personalized shopping experience. Please read on for more details about our privacy policy. Thank you for putting your trust in us.

Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an Email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Your Information
This site uses a secure online order form for customers to purchase products and services. We collect customer contact information, such as Name, Email, Phone Number, and Address, and financial information, such as Credit Card Account Information. Contact information from the order form is only used to process and ship orders to our customers and to get in touch with them when necessary. Financial information collected is used to bill the customer for products and services they have purchased or requested.

Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All online transactions are handled with industry-standard SSL encryption. When you place an order online, your personal information and credit card information are encrypted (scrambled) using this technology before being sent over the Internet. This makes it virtually impossible for your information to be stolen or intercepted while being transferred through cyberspace (the Internet). When we receive your order, it is kept encrypted until we're ready to process it.

When you proceed to the online checkout, your browser will automatically be switched to the secure server. This can be verified by the "https" displayed in your browsers address field as shown in the image below:


Yahoo Information
This site is hosted by Yahoo!. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Yahoo will also send a customer satisfaction survey to you via Email, if you select this option during checkout. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.
Yahoo! offers a Buyer Protection Program that protects shoppers utilizing Yahoo! Shopping. Most items purchased through Yahoo! Shopping are covered by this program, which is backed by insurance obtained through Lloyd's of London. For more information on this program Click Here.

Links and Affiliates
This Web site contains links to other website and online stores. Please be aware that our privacy policy does not apply to these linked sites. We encourage you to read the posted privacy statement whenever interacting with any website. dynadirect.com takes great care in selecting the companies it does business with, and will not promote or represent companies that do not provide customers with the highest level of service.

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www.X10-store.com
21101 Osborne St.,
Canoga Park, CA 91304
Toll-Free: 800-849-3998
Int. Phone: 818-725-7125
Fax: 818-725-7121